"Dear Driver,
Full pick-up address is: 15 Connaught Gardens, Forest Hall, Newcastle Upon Tyne, NE12 8AT.
Please note: this is a pedestrianised street but Satnavs often direct vehicles not to stop at the start of the pedestrianised section, but to turn left into the back lane. Please don't do this as the passenger will bring his suitcase out from the front and meet you there, if you telephone or text him on arrival.
Contact mobile for Sean on the day: 07977 364 180.
Before the day: 07946539124 reaches me, Ms Gerry Wardle. I'm Sean's partner and handle all admin and bookings on his behalf. I'll be at the Derby end awaiting him on 10 July.
Many thanks,
Gerry"
"The passenger said the driver was so lovely, great company throughout the trip, really punctual and helpful. Thank you!"